Afterhours telehealth in Australian residential aged care facilities: a mixed methods evaluation.

ABSTRACT:

Background

The aged care system in Australia is under pressure. Residential aged care facilities (RACFs) and general practitioners (GPs) have difficulty providing the care needed by their residents, particularly after hours. Many residents are given ambulance support and transferred to hospital emergency departments (EDs) for care that could be provided at RACFs. The MyEmergencyDoctor (MED) service was commissioned in a 12-month program (February 2020-February 2021) using ED physicians to provide afterhours telehealth care in six RACFs.

Methods

Using the NASSS framework, we synthesised descriptive analyses of statistical data from the MED service, RACFs and the ambulance service and a thematic analysis of interview data collected from GPs, RACF and MED service staff, and fam

SUBMITTER: Trankle SA 

PROVIDER: S-EPMC10652444 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature