Perspectives of inpatients with palliative care needs, their families, clinicians and key stakeholders on measuring quality of hospital care via patient experience measures: A qualitative study.

ABSTRACT:

Background

Globally there are high numbers of patients with palliative care needs receiving care in hospitals. Patient reported experience measures (PREMs) provide useful data to guide improvement work. How to implement PREMs within palliative care populations is unclear.

Aim

To explore the perspectives of inpatients with palliative care needs, their family members, and the clinical team regarding the use of a generic PREM as compared with a PREM designed for people with palliative care needs and related implementation factors.

Design

A qualitative study was undertaken using semi-structured interviews and focus groups and integrated thematic analysis.

Setting/participants

Inpatients with palliative care needs, their family members, and clinical team members wer

SUBMITTER: Virdun C 

PROVIDER: S-EPMC10657505 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature