Differences in patient-physician communication between the emergency department and other departments in a hospital setting in Taiwan.

ABSTRACT:

Background

Communication fosters trust and understanding between patients and physicians, and specific communication steps help to build relationships. Communication in the emergency department may be different from that in other departments due to differences in medical purposes and treatments. However, the characteristics of communication in the clinical settings of various departments have not been explored nor compared.

Objectives

This study aimed to construct the steps in patient-physician communication based on the Roter Communication Model and compare communication performance between the emergency department and three other clinical settings-internal medicine, surgery, and family medicine departments.

Methods

Both qualitative and quantitative approaches were a

SUBMITTER: Wang YF 

PROVIDER: S-EPMC10662510 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature