Usability and Overall Perception of a Health Bot for Nutrition-Related Questions for Patients Receiving Bariatric Care: Mixed Methods Study.

ABSTRACT:

Background

Currently, over 4000 bariatric procedures are performed annually in Switzerland. To improve outcomes, patients need to have good knowledge regarding postoperative nutrition. To potentially provide them with knowledge between dietetic consultations, a health bot (HB) was created. The HB can answer bariatric nutrition questions in writing based on artificial intelligence.

Objective

This study aims to evaluate the usability and perception of the HB among patients receiving bariatric care.

Methods

Patients before or after bariatric surgery tested the HB. A mixed methods approach was used, which consisted of a questionnaire and qualitative interviews before and after testing the HB. The dimensions usability of, usefulness of, satisfaction with, and ease of use o

SUBMITTER: Beyeler M 

PROVIDER: S-EPMC10666014 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature