Emotional intelligence as a predictor of job satisfaction: the mediating role of conflict management in nurses.

ABSTRACT:

Background

Emotional Intelligence (EI) has emerged as a pivotal factor in work effectiveness and well-being within the healthcare domain. Specifically, its significance is heightened in the nursing sector, where emotional and social demands are high. Additionally, job satisfaction and conflict management are recognized as vital predictors of patient care service quality. However, there is a dearth of research addressing the mediating role of conflict management in the relationship between EI and job satisfaction within a nursing context.

Objective

This study aims to assess the mediating role of conflict management in the relationship between emotional intelligence and job satisfaction among nurses.

Methods

The STROBE checklist for cross-sectional studies was followed.

SUBMITTER: Soriano-Vazquez I 

PROVIDER: S-EPMC10667434 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature