Developing an Audit and Feedback Dashboard for Family Physicians: User-Centered Design Process.

ABSTRACT:

Background

Audit and feedback (A&F), the summary and provision of clinical performance data, is a common quality improvement strategy. Successful design and implementation of A&F-or any quality improvement strategy-should incorporate evidence-informed best practices as well as context-specific end user input.

Objective

We used A&F theory and user-centered design to inform the development of a web-based primary care A&F dashboard. We describe the design process and how it influenced the design of the dashboard.

Methods

Our design process included 3 phases: prototype development based on A&F theory and input from clinical improvement leaders; workshop with family physician quality improvement leaders to develop personas (ie, fictional users that represent an archetype c

SUBMITTER: Shuldiner J 

PROVIDER: S-EPMC10667970 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature