Policy-makers' conception of patient non-attendance fees in specialist healthcare: a qualitative document analysis.

ABSTRACT:

Objectives

Patients missing their scheduled appointments in specialist healthcare without giving notice can undermine efficient care delivery. To reduce patient non-attendance and possibly compensate healthcare providers, policy-makers have noted the viability of implementing patient non-attendance fees. However, these fees may be controversial and generate public resistance. Identifying the concepts attributed to non-attendance fees is important to better understand the controversies surrounding the introduction and use of these fees. Patient non-attendance fees in specialist healthcare have been extensively debated in Norway and Denmark, two countries that are fairly similar regarding political culture, population size and healthcare system. However, although Norway has implement

SUBMITTER: Fystro JR 

PROVIDER: S-EPMC10679985 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature