Types of Engagement Strategies to Engage High-Risk Patients in VA.

ABSTRACT:

Background

Many healthcare systems seek to improve care for complex high-risk patients, but engaging such patients to actively participate in their healthcare can be challenging.

Objective

To identify and describe types of patient engagement strategies reported as successfully deployed by providers/teams and experienced by patients in a Veterans Health Administration (VA) intensive primary care (IPC) pilot program.

Methods

We conducted semi-structured qualitative telephone interviews with 29 VA IPC staff (e.g., physicians, nurses, psychologists) and 51 patients who had at least four IPC team encounters. Interviews were recorded, transcribed, and analyzed thematically using a combination a priori/inductive approach.

Results

The engagement strategies successfully

SUBMITTER: Bergman AA 

PROVIDER: S-EPMC10681963 | biostudies-literature | 2023 Nov

REPOSITORIES: biostudies-literature