ParallelED-A novel screening and referral intervention using emergency department wait times to identify and address unmet social needs.

ABSTRACT:

Background

People arriving at the emergency department (ED) often have unmet health-related social needs (HRSN). We implemented an intervention that used undergraduate student volunteers to screen patients in the ED waiting room (WR) for unmet social drivers of health and subsequently referred patients to community resources.

Methods

This cross-sectional quality improvement study included patients who were approached to complete a HRSN screening questionnaire, subsequently referred to community resources, and followed up by phone from October 2021 to October 2022 in an ED WR of an academic medical center. Primary measures were the proportions of patients who had unmet HRSN and the proportions enrolled in a statewide database of social care resources-NCCARE360. Patient demogr

SUBMITTER: Purakal J 

PROVIDER: S-EPMC10714024 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature