A sociotechnical framework to assess patient-facing eHealth tools: results of a modified Delphi process.

ABSTRACT: Among the thousands of eHealth tools available, the vast majority do not get past pilot phases because they cannot prove value, and only a few have been systematically assessed. Although multiple eHealth assessment frameworks have been developed, these efforts face multiple challenges. This study aimed to address some of these challenges by validating and refining an initial list of 55 assessment criteria based on previous frameworks through a two-round modified Delphi process with in-between rounds of interviews. The expert panel (n = 57) included participants from 18 countries and 9 concerned parties. A consensus was reached on 46 criteria that were classified into foundational and contextual criteria. The 36 foundational criteria focus on evaluating the eHealth tool itself and were grou

SUBMITTER: Jacob C 

PROVIDER: S-EPMC10724255 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature