Systematic review and meta-analysis of AI-based conversational agents for promoting mental health and well-being.

ABSTRACT: Conversational artificial intelligence (AI), particularly AI-based conversational agents (CAs), is gaining traction in mental health care. Despite their growing usage, there is a scarcity of comprehensive evaluations of their impact on mental health and well-being. This systematic review and meta-analysis aims to fill this gap by synthesizing evidence on the effectiveness of AI-based CAs in improving mental health and factors influencing their effectiveness and user experience. Twelve databases were searched for experimental studies of AI-based CAs' effects on mental illnesses and psychological well-being published before May 26, 2023. Out of 7834 records, 35 eligible studies were identified for systematic review, out of which 15 randomized controlled trials were included for meta-analysis

SUBMITTER: Li H 

PROVIDER: S-EPMC10730549 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature