Knowledge, attitude, and practice of virtual consultation among outpatients at a teaching hospital in Malaysia.

ABSTRACT:

Introduction

During the coronavirus disease 2019 (COVID-19) pandemic, the use of virtual consultations has accelerated to ensure continued access to healthcare despite lockdowns and physical distancing measures. We aimed to determine the knowledge (awareness) of, attitude (acceptability) to, and practice (exposure) [KAP] of virtual consultations (VC), the demographic factors associated with poor KAP, and the correlation between the three KAP domains.

Methods

A cross-sectional study, using a convenience sampling technique, was conducted from 13 September, 2021 to 28 November, 2021. We designed a 45-item VC KAP questionnaire. This was distributed to outpatient users attending cardiovascular, dermatology, geriatrics, haematology, endocrine, respiratory, gastroenterology, rheuma

SUBMITTER: Liew SC 

PROVIDER: S-EPMC10732386 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature