'Safety is about partnership': Safety through the lens of patients and caregivers.

ABSTRACT:

Introduction

Creating safer care is a high priority across healthcare systems. Despite this, most systems tend to focus on mitigating past harm, not creating proactive solutions. Managers and staff identify safety threats often with little input from patients and their caregivers during their health encounters.

Methods

This is a qualitative descriptive study utilizing focus groups and one-to-one interviews with patients and caregivers who were currently using (or had previously used) services in health systems across Canada. Data were analysed via inductive thematic analysis to understand existing and desired strategies to promote safer and better quality care from the perspectives of patients and caregivers.

Findings

In our analysis, we identified three key themes (s

SUBMITTER: Kuluski K 

PROVIDER: S-EPMC10739088 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature