Can the home experience in luxury hotels promote pro-environmental behavior among guests?

ABSTRACT: While the home is an important place for individuals to act pro-environmentally, researchers have rarely explored the pro-environmental behavior of hotel customers in terms of their home away from home experiences during their travels. This study uses a combination of qualitative (interviews) and quantitative (questionnaires) methods to explore customer experiences of home spaces in the hotel context and the relationship between people's experience in hotels and their pro-environmental behavior. The study shows that (1) customers' experience of home spaces in hotels occurs through three dimensions: the function of home, the emotion of home, and the imagination of home. (2) Both the function of home and the emotion of home exert a significantly positive impact on hotel customers pro-environ

SUBMITTER: Liu M 

PROVIDER: S-EPMC10754442 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature