Informing social media analysis for public health: a cross-sectional survey of professionals.

ABSTRACT:

Background

During the COVID-19 pandemic, the field of infodemic management has grown in response to urgent global need. Social listening is the first step in managing the infodemic, and many organizations and health systems have implemented processes. Social media analysis tools have traditionally been developed for commercial purposes, rather than public health, and little is known of the experiences and needs of those professionals using them for infodemic management.

Methods

We developed a cross sectional survey and distributed through global infodemic management networks between December 2022 and February 2023. Questions were structured over four sections related to work-practice and user needs and did not collect any personal details from participants. Descriptive analy

SUBMITTER: White BK 

PROVIDER: S-EPMC10759433 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature