Evaluation of the Current State of Chatbots for Digital Health: Scoping Review.

ABSTRACT:

Background

Chatbots have become ubiquitous in our daily lives, enabling natural language conversations with users through various modes of communication. Chatbots have the potential to play a significant role in promoting health and well-being. As the number of studies and available products related to chatbots continues to rise, there is a critical need to assess product features to enhance the design of chatbots that effectively promote health and behavioral change.

Objective

This scoping review aims to provide a comprehensive assessment of the current state of health-related chatbots, including the chatbots' characteristics and features, user backgrounds, communication models, relational building capacity, personalization, interaction, responses to suicidal thoughts, and

SUBMITTER: Xue J 

PROVIDER: S-EPMC10762606 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature