An Update from the Benchmark Survey of phactMI™ Member Companies on Providing Medical Information in the Digital Space.

ABSTRACT:

Objective

The Pharma Collaboration for Transparent Medical Information (phactMI™) benchmarking survey of 32 pharmaceutical companies describes the use of technology by Medical Information Departments.

Methods

A survey was distributed to phactMI™ member companies in June 2022 and included 79 closed and open-ended questions. The survey's six sections included demographics, chatbot, social media, instant messaging applications, websites, and technology.

Results

Most Medical Information Departments have implemented innovative technology since 2019 with the main driver of remaining up-to-date. A total of 94% have a Medical Information website. Of those with a Medical Information website for healthcare professionals (HCPs), 97% allow for self-authentication. Most HCP-based

SUBMITTER: Dupuy S 

PROVIDER: S-EPMC10764438 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature