Profiles of Web-based Portal Users with Inflammatory Bowel Disease.

ABSTRACT:

Background

Web-based portals can enhance communication between patients and providers to support IBD self-management and improve care. We aimed to identify portal use patterns of patients with inflammatory bowel disease (IBD) to inform future web portal-based interventions and portal design.

Methods

Patients with IBD receiving care at the University of Michigan between 2012 and 2021 were identified. Meta-data from electronic logs of each patient's most recent year of portal use were abstracted. Portal engagement was characterized in terms of intensity (ie, frequency of use); comprehensiveness (ie, number of portal functions used); and duration (ie, quarters per year of portal use). We used k-means clustering, a machine-learning technique, to identify groupings of portal user

SUBMITTER: Noureldin M 

PROVIDER: S-EPMC10769793 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature