Designing Human-Centered AI to Prevent Medication Dispensing Errors: Focus Group Study With Pharmacists.

ABSTRACT:

Background

Medication errors, including dispensing errors, represent a substantial worldwide health risk with significant implications in terms of morbidity, mortality, and financial costs. Although pharmacists use methods like barcode scanning and double-checking for dispensing verification, these measures exhibit limitations. The application of artificial intelligence (AI) in pharmacy verification emerges as a potential solution, offering precision, rapid data analysis, and the ability to recognize medications through computer vision. For AI to be embraced, it must be designed with the end user in mind, fostering trust, clear communication, and seamless collaboration between AI and pharmacists.

Objective

This study aimed to gather pharmacists' feedback in a focus group set

SUBMITTER: Zheng Y 

PROVIDER: S-EPMC10775023 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature