Providing compassionate care in a virtual context: Qualitative exploration of Canadian primary care nurses' experiences.

ABSTRACT:

Objective

Virtual care presents a promising opportunity to create new communication channels and increase access to healthcare. However, concerns have been raised around the potential for unintended emotional distances created through virtual care environments that could strain patient-provider relationships. While compassionate care is an enabler of emotional connectivity and a core tenant of nursing, little is known about whether or how nurses have adapted their compassion skills into virtual interactions. These concerns are particularly relevant in primary care, where there is a focus on relational continuity (i.e. relationship-based, longitudinal care) and a broad uptake of virtual care. The aim of this study was to explore the meaning of compassionate virtual care and to uncov

SUBMITTER: Rouleau G 

PROVIDER: S-EPMC10777765 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature