Discipline-level differences in mental health provider perceptions of video and phone telehealth.

ABSTRACT: COVID-19 led to a rapid increase in telemental health care via video or phone. It is important to examine contributors to the choice of video versus phone, as video may be more effective and preferred by patients. Medical mental health (MH) providers (e.g., psychiatrists) may conduct more phone and less video visits than nonmedical MH providers (e.g., psychologists). This study examined whether medical and nonmedical providers' perceptions of the quality and complexity of phone and video MH care may contribute to differences in use. A 32-item survey of 414 providers (79.5% response rate) assessed perceptions of care quality, factors contributing to modality choice, and telehealth challenges. The types of visits completed by providers in the months prior to the survey were extracted from ad

SUBMITTER: Connolly SL 

PROVIDER: S-EPMC10787026 | biostudies-literature | 2024 Aug

REPOSITORIES: biostudies-literature