Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic.

ABSTRACT:

Introduction

With the onset of Coronavirus disease (COVID-19), primary care has swiftly transitioned from face-to-face to virtual care, yet it remains largely unknown how this has impacted the quality and safety of care. We aim to evaluate patient use of virtual primary care models during COVID-19, including change in uptake, perceived impact on the quality and safety of care and willingness of future use.

Methodology

An online cross-sectional survey was administered to the public across the United Kingdom, Sweden, Italy and Germany. McNemar tests were conducted to test pre- and post-pandemic differences in uptake for each technology. One-way analysis of variance was conducted to examine patient experience ratings and perceived impacts on healthcare quality and safety across

SUBMITTER: Neves AL 

PROVIDER: S-EPMC10792996 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature