Item development for a patient-reported measure of compassionate healthcare in action.

ABSTRACT:

Background

Compassionate care is a fundamental component of healthcare today; yet, many measures of compassionate care are subjective in focus and lack clarity around what compassionate care looks like in practice. Measures mostly relate to physical healthcare settings, neglecting mental healthcare. They also lack significant involvement of people with lived experience (PLE) of healthcare delivery in their development. This study aimed to begin the process of developing a new patient-reported measure, one that captures the observable actions of compassionate care delivery or 'compassionate healthcare in action' by any healthcare professional working in any care setting. The study involves PLE of healthcare delivery, both patients and staff, throughout.

Methods

A multistage m

SUBMITTER: Chatburn E 

PROVIDER: S-EPMC10801284 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature