The rapid access eye clinic's playbook: how to cut eye casualty attendance by 50.

ABSTRACT:

Background

Moorfields Eye Unit at the London Borough of Croydon sees over 47,000 outpatient attendances each year, 5894 of which attended the eye walk-in Urgent Care in the 2017- 2018 year, which has become unsustainable.

Methods

A recent audit found that referrers and patients had limited experience in managing ophthalmic conditions. If triaged according to clinical need only 22% patients attended required same-day hospital eye care. As such the service needed to be reconfigured. This was achieved through extensive collaboration with our local Clinical commissioning groups (CCG), General Practitioner (GP) body, Optometrists and host hospital at the Croydon University Hospital. The Rapid Access Clinic (RAC) was set up in November 2018 to replace the old-style walk-in pathway

SUBMITTER: Eleftheriadou M 

PROVIDER: S-EPMC10810869 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature