Patients' experiences with receiving sick leave certificates via remote consultations in Norway during the COVID-19 pandemic: a nationwide online survey.

ABSTRACT:

Objectives

To explore patients' experiences with receiving sick leave certificates via remote consultations during the COVID-19 pandemic and investigate whether there were differences among the types of remote consultation (telephone, video or text).

Design

A nationwide online patient survey consisting of quantitative data supplemented by qualitative opinions conducted in Norway.

Setting

Primary care.

Participants

Patients who received a sick leave certificate via remote consultation in the period from 16 November to 15 December 2020.

Results

Of the 5429 respondents, 3233 (59.6%) received a sick leave certificate via telephone consultation, 657 (12.1%) via video consultation and 1539 (28.3%) via text-based e-consultation. Most respondents (76.8%) were sa

SUBMITTER: Zanaboni P 

PROVIDER: S-EPMC10824015 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature