Addressing Alert Fatigue by Replacing a Burdensome Interruptive Alert with Passive Clinical Decision Support.

ABSTRACT:

Background

Recognizing that alert fatigue poses risks to patient safety and clinician wellness, there is a growing emphasis on evaluation and governance of electronic health record clinical decision support (CDS). This is particularly critical for interruptive alerts to ensure that they achieve desired clinical outcomes while minimizing the burden on clinicians. This study describes an improvement effort to address a problematic interruptive alert intended to notify clinicians about patients needing coronavirus disease 2019 (COVID) precautions and how we collaborated with operational leaders to develop an alternative passive CDS system in acute care areas.

Objectives

Our dual aim was to reduce the alert burden by redesigning the CDS to adhere to best practices for decision s

SUBMITTER: Fallon A 

PROVIDER: S-EPMC10830237 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature