Evaluation of the Potential Utility of an Artificial Intelligence Chatbot in Gastroesophageal Reflux Disease Management.

ABSTRACT:

Introduction

Artificial intelligence chatbots could serve as an information resource for patients and a tool for clinicians. Their ability to respond appropriately to questions regarding gastroesophageal reflux disease is unknown.

Methods

Twenty-three prompts regarding gastroesophageal reflux disease management were submitted to ChatGPT, and responses were rated by 3 gastroenterologists and 8 patients.

Results

ChatGPT provided largely appropriate responses (91.3%), although with some inappropriateness (8.7%) and inconsistency. Most responses (78.3%) contained at least some specific guidance. Patients considered this a useful tool (100%).

Discussion

ChatGPT's performance demonstrates the potential for this technology in health care, although also its limitations

SUBMITTER: Henson JB 

PROVIDER: S-EPMC10834834 | biostudies-literature | 2023 Dec

REPOSITORIES: biostudies-literature