How the commercial virtual care industry gathers, uses and values patient data: a Canadian qualitative study.

ABSTRACT:

Objectives

To understand and report on the direct-to-consumer virtual care industry in Canada, focusing on how companies collect, use and value patient data.

Design

Qualitative study using situational analysis methodology.

Setting

Canadian for-profit virtual care industry.

Participants

18 individuals employed by or affiliated with the Canadian virtual care industry.

Methods

Semistructured interviews were conducted between October 2021 and January 2022 and publicly available documents on websites of commercial virtual care platforms were retrieved. Analysis was informed by situational analysis, a constructivist grounded theory methodology, with a continuous and iterative process of data collection and analysis; theoretical sampling and creation of theoret

SUBMITTER: Spithoff S 

PROVIDER: S-EPMC10860095 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature