Enhancing performance measurement of public procurement processes through the application of procurement delay index.

ABSTRACT: Considering procurement process performance assessment, measurement systems such as balance scorecard and capability maturity models are used to assess procurement performance to give a reasonable indication of actual performance. These tools are ideal for practical applications that depend on other performance criteria but are short of comparing planned to actual timelines set for procurement processes. This fosters persistent delays in public procurement. Six Sigma implementation benefits including addressing process delays have fostered its implementation for service improvements. Unfortunately, Six Sigma implementation in public procurement is very rare largely due to its expensive nature. The objective of this study is to develop a Procurement Delay Index (PDindex): a performan

SUBMITTER: Ottou JA 

PROVIDER: S-EPMC10877244 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature