Managing the COVID-19 Pandemic: Experience of Managers in Healthcare: A Narrative Inquiry.

ABSTRACT: The pandemic represented a challenge for hospital managers at different levels, required to reorganise services without compromising care. This study aimed to analyse the experiences of hospital managers during the COVID-19 pandemic. A narrative inquiry was conducted in a multisite acute hospital. Data were collected through narratives and open-ended questions. Direct and non-direct-care managers were invited to participate. Data were analyzed considering Clandinin & Connelly's (2000) framework and Braun & Clarke, (2006). Thirty-six narratives and open-ended question responses were analysed. Participants were nurses (n = 20), doctors, technicians, administrative and hospitality service managers. Themes were grouped into three narrative dimensions: (1) personal-"the emergency engulfe

SUBMITTER: Tolotti A 

PROVIDER: S-EPMC10887853 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature