Usability and Evaluation of a Health Information System in the Emergency Department: Mixed Methods Study.

ABSTRACT:

Background

A lack of information during an emergency visit leads to the experience of powerlessness for patients and their family members, who may also feel unprepared to cope with acute symptoms. The ever-changing nature and fast-paced workflow in the emergency department (ED) often affect how health care professionals can tailor information and communication to the needs of the patient.

Objective

This study aimed to evaluate the usability and experience of a newly developed information system. The system was developed together with patients and their family members to help provide the information needed in the ED.

Methods

We conducted a mixed methods study consisting of quantitative data obtained from the System Usability Scale questionnaire and qualitative intervie

SUBMITTER: Ostervang C 

PROVIDER: S-EPMC10918535 | biostudies-literature | 2024 Feb

REPOSITORIES: biostudies-literature