Beyond forced telehealth adoption: A framework to sustain telehealth among allied health services.

ABSTRACT:

Introduction

As COVID-19 restrictions reduce globally, services will determine what components of care will continue via telehealth. We aimed to determine the clinician, service, and system level factors that influence sustained use of telehealth and develop a framework to enhance sustained use where appropriate.

Methods

This study was conducted across 16 allied health departments over four health service facilities (Brisbane, Australia). It used a multi-method observational study design, involving telehealth service activity data from hospital administrative databases and qualitative interviews with allied health staff (n  =  80). Data were integrated and analysed using Greenhalgh's Non-adoption, Abandonment, Scale-up, Spread, and Sustainability framework.

Results

SUBMITTER: Thomas EE 

PROVIDER: S-EPMC10928953 | biostudies-literature | 2024 Apr

REPOSITORIES: biostudies-literature