Use of automated conversational agents in improving young population mental health: a scoping review.

ABSTRACT: Automated conversational agents (CAs) emerged as a promising solution in mental health interventions among young people. Therefore, the objective of this scoping review is to examine the current state of research into fully automated CAs mediated interventions for the emotional component of mental health among young people. Selected databases were searched in March 2023. Included studies were primary research, reporting on development, feasibility/usability, or evaluation of fully automated CAs as a tool to improve the emotional component of mental health among young population. Twenty-five studies were included (N = 1707). Most automated CAs applications were standalone preventions targeting anxiety and depression. Automated CAs were predominantly AI-based chatbots, using text as the main

SUBMITTER: Balan R 

PROVIDER: S-EPMC10951258 | biostudies-literature | 2024 Mar

REPOSITORIES: biostudies-literature