Factors Informing High-Risk Primary Care Patient Choice around Telehealth Use: a Framework.

ABSTRACT:

Background

While telehealth's presence in post-pandemic primary care appears assured, its exact role remains unknown. Value-based care's expansion has heightened interest in telehealth's potential to improve uptake of preventive and chronic disease care, especially among high-risk primary care populations. Despite this, the pandemic underscored patients' diverse preferences around using telehealth. Understanding the factors underlying this population's preferences can inform future telehealth strategies.

Objective

To describe the factors informing high-risk primary care patient choice of whether to pursue primary care via telehealth, in-office or to defer care altogether.

Design

Qualitative, cross-sectional study utilizing semi-structured telephone interviews of a con

SUBMITTER: Morgan JW 

PROVIDER: S-EPMC10973282 | biostudies-literature | 2024 Mar

REPOSITORIES: biostudies-literature