Quality measures of virtual care in ambulatory healthcare environments: a scoping review.

ABSTRACT:

Objectives

Delivery of virtual care increased throughout the COVID-19 pandemic and persisted after physical distancing measures ended. However, little is known about how to measure the quality of virtual care, as current measures focus on in-person care and may not apply to a virtual context. This scoping review aims to understand the connections between virtual care modalities used with ambulatory patient populations and quality measures across the Quintuple Aim (provider experience, patient experience, per capita cost, population health and health equity).

Design

Virtual care was considered any interaction between patients and/or their circle of care occurring remotely using any form of information technology. Five databases (MEDLINE, Embase, PsycInfo, Cochrane Library, JB

SUBMITTER: Petrie S 

PROVIDER: S-EPMC10989112 | biostudies-literature | 2024 Apr

REPOSITORIES: biostudies-literature