Impacts of workplace verbal aggression classified via text mining on workers' mental health.

ABSTRACT:

Background

Exposure to workplace aggression adversely affects workers' health; however, little is known regarding the impact of specific types of verbal content.

Aims

We aimed to examine the relationship between exposure to several types of aggressive words at work and the victim's depressive symptoms and sleep disturbance using text mining.

Methods

We conducted a longitudinal survey with 800 workers in wholesale and retail companies; of which, 500 responded to the follow-up survey. The Centre for Epidemiologic Studies-Depression Scale and Pittsburgh Sleep Quality Index were filled out by the participants, and their responses were analysed by logistic regression to evaluate the risk of depression or sleep problems. We collected exact aggressive words encountered at wo

SUBMITTER: Nishimura Y 

PROVIDER: S-EPMC10990467 | biostudies-literature | 2024 Apr

REPOSITORIES: biostudies-literature