Care navigation addresses issues of tele-mental health acceptability and uptake in rural and remote Australian communities.

ABSTRACT:

Introduction

People living in rural and remote areas face substantial barriers to accessing timely and appropriate mental health services. In the Bowen Basin region of Queensland, Australia, barriers include: limited local providers, long waiting lists, unreliable telecommunication, and reluctance to trial telehealth. Isaac Navicare is a new, community co-designed care navigation service which addresses these barriers by coupling care navigation with supported telehealth, and referrals to mental health providers and other supports. We aimed to understand the reach and effectiveness of Isaac Navicare in improving access to mental health services and address an evidence gap on strategies for improving telehealth acceptability.

Methods

This mixed-methods implementation science

SUBMITTER: Fisher OJ 

PROVIDER: S-EPMC10994303 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature