Interruptions in a dental setting and evaluating the efficacy of an intervention: A pilot study.

ABSTRACT:

Introduction

Interruptions during dental treatment are frequent, and often impact provider satisfaction and processing times We investigate the source and duration of such interruptions at a German dental clinic.

Methods

A pre-post approach was adopted at this dental clinic. This included direct observations of 3 dentists and 3 dental hygienists, and a survey of providers. Following that, an intervention (switchable 'Do Not Enter' sign) was chosen, and a pilot study was conducted to evaluate if the chosen intervention can reduce processing time and improve provider satisfaction. Additional observations and surveys were performed afterwards.

Results

Pre-intervention data indicated that interruptions have the highest negative impact on provider satisfaction at this clin

SUBMITTER: Ziegler C 

PROVIDER: S-EPMC10994382 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature