Perioperative application of chatbots: a systematic review and meta-analysis.

ABSTRACT:

Background and objectives

Patient-clinician communication and shared decision-making face challenges in the perioperative period. Chatbots have emerged as valuable support tools in perioperative care. A simultaneous and complete comparison of overall benefits and harm of chatbot application is conducted.

Materials

MEDLINE, EMBASE and the Cochrane Library were systematically searched for studies published before May 2023 on the benefits and harm of chatbots used in the perioperative period. The major outcomes assessed were patient satisfaction and knowledge acquisition. Untransformed proportion (PR) with a 95% CI was used for the analysis of continuous data. Risk of bias was assessed using the Cochrane Risk of Bias assessment tool version 2 and the Methodological Index for No

SUBMITTER: Lin SJ 

PROVIDER: S-EPMC11261686 | biostudies-literature | 2024 Jul

REPOSITORIES: biostudies-literature