Implementing the patient partnership approach to quality improvement of care and services: A multiple case study protocol.

ABSTRACT:

Context

Patient and family partners are being increasingly engaged worldwide in processes aimed at the quality improvement (QI) of healthcare services. There is also growing interest in documenting these engagement processes within organizations to share and improve them. To support the provincial implementation of this approach, the Quebec's ministry of health and social services published, in 2018, the "Framework for the partnership approach between patients, their families and health and social service stakeholders". However, while this framework provides guidelines by describing each partner's role and the ways in which patient and family partners should be engaged in QI processes, it remains unclear how these recommendations were actually used and implemented by different heal

SUBMITTER: Deslauriers T 

PROVIDER: S-EPMC11262666 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature