How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review.

ABSTRACT:

Purpose

Patient experience is a key aspect of care quality. The Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS^®) survey measures experiences with ambulatory care providers to inform public reporting, pay-for-performance initiatives, interventions, patient choice of physicians/practices, and quality improvement. Since the survey's 2007 release, no systematic review of its use in research has been published.

Methods

We reviewed English-language, peer-reviewed articles published since 2008 using CG-CAHPS survey data in the U.S. We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines and used the Checklist for Analytical Cross-Sectional Studies.

Results

We examined 126 articles and inc

SUBMITTER: Quigley DD 

PROVIDER: S-EPMC11262838 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature