What role does compassion have on quality care ratings? A regression analysis and validation of the SCQ in emergency department patients.

ABSTRACT:

Objective

To examine the unique contribution of patient reported experiences of compassion to overall patient quality care ratings. Additionally, we assess whether patients' reported experiences of compassion in the emergency department differed between sociodemographic groups.

Methods

Provincial data for this cross-sectional study were collected from 03/01/2022 to 09/05/2022 from 14 emergency departments in Alberta, Canada. Data from 4501 emergency department patients (53.6% women, 77.1% White/European) were analyzed. The primary outcome was patients' overall quality care ratings during their most recent ED visit. Measures included in the hierarchical stepwise regression included demographics, and those drawn from the Emergency Department Patient Experience of Care (EDPEC)

SUBMITTER: Boss H 

PROVIDER: S-EPMC11264741 | biostudies-literature | 2024 Jul

REPOSITORIES: biostudies-literature