What explains trust in online mental health therapy provision platforms? An online descriptive survey.

ABSTRACT:

Background

Currently, there is an increased interest in providing mental health care through digital devices and services, and the demand for these services is growing.

Objective

In this study, we considered the phenomenon of trust in online consultations, and the factors affecting this trust, within a Russian context.

Methods

An online survey was conducted using Google Forms in May 2023 and the data were analyzed using SPSS. All the participants were students from Moscow universities aged from 18 to 35 years. The final sample consisted of 203 students, of which 154 (75.9%) were women, 44 (21.7%) were men, and five (2.5%) preferred not to specify their gender.

Results

We found that students had a high level of trust, which depended on personal factors, such as

SUBMITTER: Fomicheva E 

PROVIDER: S-EPMC11311150 | biostudies-literature | 2024 Jan-Dec

REPOSITORIES: biostudies-literature