Patient satisfaction and digital health in primary health care: a scoping review protocol.

ABSTRACT:

Introduction

Using digital health in primary health care (PHC) contributes to reducing costs and travel time, achieving global development goals, improving access, quality and longitudinality of care, and managing health crises. Its evaluation must go beyond the technical-operational aspects to include patient satisfaction, a key element in assessing the quality of care.

Objective

To identify and map patient satisfaction (expectations, desires, cultural values) about the adoption of digital health strategies and assess their impact on the quality of care in PHC.

Methods

The review will follow the recommendations proposed by the Joanna's Briggs Institute (JBI) manual, the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (

SUBMITTER: Xavier PB 

PROVIDER: S-EPMC11322341 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature