Are the content and usability of a new direct observation tool adequate for assessing competency in delivering person-centred care: a think-aloud study with patients and healthcare professionals in Sweden.

ABSTRACT:

Objective

To evaluate the content and usability of a new direct observation tool for assessing competency in delivering person-centred care based on the Gothenburg Centre for Person-Centred Care (gPCC) framework.

Design

This is a qualitative study using think-aloud techniques and retrospective probing interviews and analyzed using deductive content analysis.

Setting

Sessions were conducted remotely via Zoom with participants in their homes or offices.

Participants

11 participants with lengthy experience of receiving, delivering and/or implementing gPCC were recruited using purposeful sampling and selected to represent a broad variety of stakeholders and potential end-users.

Results

Participants generally considered the content of the four main domains of

SUBMITTER: Ekman N 

PROVIDER: S-EPMC11328633 | biostudies-literature | 2024 Jul

REPOSITORIES: biostudies-literature