Consumer Preferences for a Healthcare Appointment Reminder in Australia: A Discrete Choice Experiment.

ABSTRACT:

Background

It is essential to consider the evidence of consumer preferences and their specific needs when determining which strategies to use to improve patient attendance at scheduled healthcare appointments.

Objectives

This study aimed to identify key attributes and elicit healthcare consumer preferences for a healthcare appointment reminder system.

Methods

A discrete choice experiment was conducted in a general Australian population sample. The respondents were asked to choose between three options: their preferred reminder (A or B) or a 'neither' option. Attributes were developed through a literature review and an expert panel discussion. Reminder options were defined by four attributes: modality, timing, content and interactivity. Multinomial logit and mixed mult

SUBMITTER: Mohammed Selim S 

PROVIDER: S-EPMC11343896 | biostudies-literature | 2024 Apr

REPOSITORIES: biostudies-literature