Organizational trust breaches among nurses and aides: A qualitative study.

ABSTRACT:

Background

Healthcare worker retention and burnout are confounding issues. Trust among workers and their employer, that is, organization, is an important yet underexplored concept in research.

Research aim

The aim of this qualitative study is to explore organizational actions and systems that promote or denigrate trust among registered nurses and patient care aides (aides).

Research design

The study uses the Model of Psychological Contract as a theoretical framework. Focus groups were conducted to explore the concept of organizational trust and the consequences of broken trust.

Participants

Registered nurses (RNs) (n=6) and aides (n=6) participated in the study. Six focus groups (three RN and three aide) were conducted, with two participants per group. Focus gr

SUBMITTER: Brewer KC 

PROVIDER: S-EPMC11349928 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature