Factors associated with patients' experience of accessibility to general practice: results from a national survey in Norway.

ABSTRACT:

Background

This study aimed to explore the influence of patient-, general practitioners (GP)-, and GP practice-level predictor variables on patient-experienced accessibility to GPs and GP practices. Additionally, we aimed to enhance our understanding of patient-experienced accessibility by analysing the free-text comments from patients who reported lowest accessibility scores to GPs and GP practices.

Methods

We performed a secondary analysis of data from a 2021-2022 national Norwegian survey on patient experiences with their GP and GP practice. We identified seven accessibility-related items including experience and acceptance of regular waiting time and for urgent appointments, time spent with the GP, waiting time in the wating-room, and getting in touch with the GP practic

SUBMITTER: Jelin E 

PROVIDER: S-EPMC11365193 | biostudies-literature | 2024 Aug

REPOSITORIES: biostudies-literature