Patient satisfaction with quality of care at out-patient departments in selected health facilities in Kumasi, Ghana.

ABSTRACT:

Background

Health care is an indispensable element for economic growth and development of individuals and nations. Healthcare service quality is associated with patient satisfaction, ensuring the safety and security of patients, reducing mortality and morbidity, and improving the quality of life. Patient satisfaction with health service is linked to increased utilization following contendness with healthcare received from health providers. There is an increasing public perception of poor quality of care among patients visiting public health facilities in Ghana which translates into service dissatisfaction. Meanwhile, patient dissatisfaction will more likely result in poor utilization, disregard for medical advice, and treatment non-adherence. The study was conducted to assess patie

SUBMITTER: Owusu AA 

PROVIDER: S-EPMC11375930 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature