Exploring the use of social network analysis methods in process improvement within healthcare organizations: a scoping review.

ABSTRACT:

Background

Communication breakdowns among healthcare providers have been identified as a significant cause of preventable adverse events, including harm to patients. A large proportion of studies investigating communication in healthcare organizations lack the necessary understanding of social networks to make meaningful improvements. Process Improvement in healthcare (systematic approach of identifying, analyzing, and enhancing workflows) is needed to improve quality and patient safety. This review aimed to characterize the use of SNA methods in Process Improvement within healthcare organizations.

Methods

Relevant studies were identified through a systematic search of seven databases from inception - October 2022. No limits were placed on study design or language. The revie

SUBMITTER: Francis T 

PROVIDER: S-EPMC11376022 | biostudies-literature | 2024 Sep

REPOSITORIES: biostudies-literature